Most products you see in the shop are decorated with our logo on-demand, which is how we're able to offer such a wide array of products. This being the case, please reach out to our team at firstname.lastname@example.org
if you have any sizing or other product-related questions. If for some reason you would like to make a return or exchange we offer free exchanges or returns in the form of online shop credit. Please note that returns/exchanges will not be accepted for logo placement changes (left chest vs. left sleeve for example). All returns must be postmarked within fourteen (14) days of the date the item was delivered. All returned items must be in new and unused condition. Individual products may have their own unique return policy, which will be noted in the product description. Return/Exchange Process: To return/exchange an item, please email customer service at email@example.com
with your order number, and the items you would like to return/exchange or use the live chat widget found in the bottom right hand corner of the online shop website. Once we have processed your return, we will email you a prepaid shipping label to use to return the product(s) to us. $5.00 will be deducted from your store credit/refund amount to cover the return shipping charges. EXCEPTIONS The following items cannot be returned or exchanged (unless a product arrives damaged): - Personalized Items (items embellished with initials, etc - not including logos) - Final Sale Items.